Our Professional Staff

Jacqui Theisen, M.S., NCC, LPCC

Clinical Director
Registered Circle of Security® Facilitator

Jacqui received her Bachelors degree in Corrections from Minnesota State University, Mankato, and her Masters degree in mental health counseling from Walden University. Jacqui has experience working with individuals, groups, and families using a cognitive behavioral therapy approach. Jacqui has a background working in-home with clients, teaching coping skills to manage symptoms caused by diagnoses. Jacqui is a certified CBT Therapist and prefers to use a cognitive-behavioral approach with clients, focused on reframing their current thinking in order to cope with their diagnoses and learn proper coping skills. Negative thoughts will be challenged in sessions and a more positive way of living will be taught while examining the relationship between thoughts, feelings, and behaviors.
Jacqui is a MNBBHT (Minnesota Board of Behavioral Health and Therapy-approved supervisor, which allows her to provide supervision of licensed-bound mental health professionals. Jacqui enjoys providing supervision to her supervisees either on the individual or group levels. She has experience working with supervisees who are on track to obtain their LPCC (Licensed Professional Clinical Counselor) status.

Jacqui is currently not accepting new clients.


*Check with your board to determine if Jacqui's licensures (NCC, LPCC) are adequate for your board supervision requirements.
Location: Hutchinson, MN & Buffalo, MN

Kelly Hildre, MSW, LICSW

Registered Circle of Security® Facilitator

Kelly has nearly 15 of experience in mental health and social services, and is dedicated to providing compassionate and effective therapy to individuals ages 12 and up. As a Licensed Independent Clinical Social Worker (LICSW), she specializes in using a Brain-Body Model of therapy, which integrates the latest neuroscience with traditional therapeutic practices to support emotional and mental well-being.
Kelly holds certifications as a Certified Clinical Trauma Professional, Certified Neuro-psychotherapist, Brainspotting Phase 1 practitioner, Accelerated Resolution Therapist(ART), Circle of Security Parenting Facilitator and is trained in Ketamine Assisted Psychotherapy(KAP). These credentials allow her to provide trauma-informed, evidence-based care to those who have experienced a wide range of challenges, including trauma, anxiety, depression, and more.
Kelly works with clients in a way that goes beyond traditional therapy, encouraging creative and holistic approaches to healing. She believes in a deep collaboration with each client, tailoring treatment to best suit their individual needs, and guiding them to achieve their therapeutic goals. Her approach is flexible, client-centered, and intentional - avoiding the "rainbows and butterflies" of traditional therapy.
As a Board Approved Clinical Supervisor with the Minnesota Board of Social Work (MN BOSW) and Minnesota Board of Behavioral Health and Therapy (MN BBHT), Kelly is passionate about supporting the next generation of clinicians through the highest quality supervision, guidance, and mentoring.
Whether you are seeking help for trauma, emotional regulation, or navigating complex life challenges, Kelly is here to provide a safe, non-judgmental space for healing and growth.

Works with individuals ages 12 and up

Kelly is currently not accepting new clients.

Location: Buffalo, MN

Hailey Farrell, MS

Hailey earned her Master's degree in Clinical Mental Health Counseling from Grand Canyon University in Arizona. She has experience working with Serenity as an ARMHS/CTSS Mental Health Practitioner, where she provided one-on-one support, teaching clients coping skills to manage a wide range of mental health symptoms.
Hailey enjoys working with individuals of all ages, backgrounds, and gender identities in a nonjudgmental, mutually respectful, and compassionate environment. She draws from Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Acceptance and Commitment Therapy (ACT) to support clients facing a variety of mental health concerns. Hailey plans to pursue certification as a DBT specialist to deliver powerful, evidence-based treatment that promotes meaningful change for individuals struggling with stress, depression, trauma, suicidal thoughts, and self-destructive behaviors.
She has a particular passion for supporting those navigating Eating Disorders, Body Dysmorphia, Suicidal Ideation, and Self-Harming behaviors. Hailey's ultimate goal in therapy is to empower individuals to develop the skills and confidence needed to live fully, embrace their authentic selves, and cultivate self-compassion.
Outside of her professional work, Hailey enjoys spending time with her family, reading, watching movies-especially documentaries and horror films-attending concerts, doing her nails, fishing, and playing with her two cats.


Hailey works with individuals ages 6 and up, as well as couples and families.


Location: Hutchinson, MN

Casey Burns, M.A., NCC, LPCC

Casey received his Bachelor's Degree in Psychology from the University of Florida and a Master's degree in Counseling from Saint Mary's University. He briefly attended one semester of Catholic seminary before working in various healthcare roles at several Mayo Clinic campuses, including residential treatment for mood disorders, nuclear medicine research, and transplant coordination. Casey enjoys using child-centered play, Christian-based, cognitive-behavioral, and somatic modalities within a therapeutic setting. He is passionate about helping clients, especially teenagers, resolve struggles related to oppositional defiant disorder, among others. Casey's most recent hobbies include spending time with his wife; hiking; target shooting; listening to various music genres; and growing orchids. He also enjoys staying connected with his family and friends. Casey is informed in child-centered play training. He is currently working toward being informed in somatic experiencing treatment and becoming certified as a clinical trauma professional.

Casey works with individuals ages 6 and up, as well as families.

Location: Buffalo, MN

 

Kendra Rinn, MS, CTP

Kendra completed her Bachelor of Arts in Psychology at Southern New Hampshire University and her Master of Science Clinical Mental Health Counselor program at Walden University. Kendra has experience working with children, teenagers, adults, and seniors in a variety of settings. Kendra is a certified clinical trauma professional. Kendra believes that people are inherently able to overcome great challenges, and learning the right tools and support are essential to their health and wellness. Kendra considers that the therapeutic relationship should be built using empathy, trust, and mutual respect, and believes that the best approach is that of individualized interventions rather than a one-size-fits-all approach.
Kendra enjoys working with individuals of all ages and backgrounds. Kendra is especially passionate about helping LGBTQIA2S+ individuals and their families.
In her free time, Kendra's hobbies include hanging out or hiking with her family, painting, reading, and practicing her tattooing skills, all while listening to music. She also enjoys attending music concerts and camping trips.
Kendra works with individuals 6 and up, as well as couples and families.

Location: Hutchinson, MN

Misty Eystad, MSW, LGSW

With over 25 years of experience in the mental health field, Misty is a dedicated clinical therapist with a Master's degree and LGSW, providing psychotherapy services to individuals ages 17 and up.
Her approach to therapy is grounded in a holistic perspective- she believes in addressing more than just the symptoms. She recognizes the importance of addressing, emotional, physical spiritual, and behavioral aspects of wellbeing in order to support meaningful and lasting change.
She specializes in individual therapy and has a passion for Christian-based therapy. Misty integrates a variety of therapeutic modalities, including somatic therapy, behavioral therapy, solution focus practices, and mindfulness. Misty is passionate about helping people move forward and embrace the possibility of change, as long as individuals are ready and willing to put in the work.
At the core of her work is the understanding that we are all human, and part of healing involves recognizing our own humanity-learning forgiveness, nurturing empathy for ourselves, and striving to grow into better version of who we are. Misty's goal is to create a safe, compassionate space where clients can explore, heal, and build the lives they desire.

Location: Hutchinson, MN

Chelsey Barragan, M.A.

Chelsey Barragan earned her Master's degree in Clinical Mental Health Counseling from Adler Graduate School. With a background as an Army medic and healthcare professional since 2015, she brings a deep understanding of the mind-body connection and how physical health, emotional well-being, and life experiences intersect. As a Brainspotting Phase 1 practitioner, Chelsey helps clients access and process unresolved experiences. She also draws from Person-Centered, Adlerian, Feminist, Somatic, and Cognitive Behavioral Therapy (CBT) approaches, tailoring her methods to each client's needs, goals, and stage in the healing process.
Chelsey's flexible, collaborative style focuses on building strengths, fostering self-awareness, and creating meaningful, lasting change. Passionate about advocacy, she promotes social justice and equality while honoring the systemic factors that shape mental health. She is committed to providing a safe, affirming space where clients can explore their identities, navigate challenges, and grow with confidence.
Outside of work, Chelsey enjoys time with her family, friends, and animals-dogs, cats, and horses-and finds joy in reading, creative projects, and artistic expression.
Chelsey works with individuals ages 10 and up, as well as couples and families.

Location: Buffalo, MN

Rachelle Christie, B.S., LADC, Professional Counselor Intern

Rachelle received her Associate's Degree at Ridgewater College with a major in Criminal Justice. She received her Bachelor's Degree at Ridgewater College with a major in Human Services. She is also a Licensed Alcohol and Drug Counselor specializing in substance use and addiction. She is a psychotherapy intern completing her Master's Degree in Clinical Mental Health Counseling from Walden University. She has 8 years of experience in the mental health and substance use and addiction field.

Rachelle has seen in her life how mental health and addiction can affect one's life negatively. Her goal is to provide her client with a safe place for them to guide them in rebuilding their lives and relationships while healing. Rachelle looks at all her clients as individuals that comes from all different aspects life. She looks at her client as a whole and help them heal as a whole. Rachelle provides empathy and compassion to her clients to help build a trusting professional relationship.

Rachelle focuses on narrative, psychodynamic, and person-centered approach therapies.

Rachelle works with client's ages 6 and up.

Location: Hutchinson, MN

Rhyan Hermann, M.A.

Rhyan is a counselor who has earned her Master's degree in Counseling and Psychological Services from Saint Mary's University of Minnesota. She is passionate about supporting children, teens, and adults as they navigate emotional and mental health challenges. Rhyan is known for her warm, caring, and non-judgmental approach and strives to create a therapeutic space where clients and families feel safe, understood, and supported.
Rhyan works with individuals ages 6 and up and has experience addressing concerns such as anxiety, depression, ADHD, trauma, and life stressors. She approaches therapy from a person-centered perspective, believing that healing occurs within a trusting, collaborative relationship where each client's strengths, values, and experiences are honored.
In her work, Rhyan integrates a variety of evidence-based approaches tailored to each client's unique needs and stage of development. She utilizes Cognitive Behavioral Therapy (CBT) to help clients identify unhelpful thought patterns and develop practical coping strategies, as well as mindfulness and somatic techniques to support emotional regulation and body awareness. Rhyan also incorporates narrative therapy to help clients explore their experiences, build meaning, and develop more empowering personal stories. Additionally, she draws from emotionally focused principles to support emotional awareness, expression, and connection.
When working with children, Rhyan often incorporates play-based and hands-on interventions to help them express emotions, build coping skills, and feel comfortable in the therapeutic setting. With teens and adults, she focuses on increasing insight, strengthening emotional resilience, and developing tools that can be used in everyday life.
Rhyan values ongoing learning and is committed to providing thoughtful, high-quality care. She enjoys partnering with families and supporting clients as they grow, heal, and move toward a more balanced and fulfilling life.
Outside of the therapy room, Rhyan enjoys spending time with family and friends, reading thrillers, and being outdoors-especially playing volleyball!

Ages: 6 and up

Location: Buffalo, MN

Ashley Athmann, MSW, LGSW

Ashley earned her Master's degree in Social Work from the University of St. Thomas and is a Licensed Graduate Social Worker (LGSW). She provides therapy for children, adolescents, and adults, supporting clients as they navigate concerns such as anxiety, depression, stress, self-esteem challenges, life transitions, and family or relationship difficulties.
Ashley understands that life can feel overwhelming at times, and she views therapy as a space to slow down, gain perspective, and reconnect with oneself. Her therapeutic style is calm, down-to-earth, and adaptable to each individual's needs. She integrates approaches from Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and mindfulness-based practices to help clients develop effective coping strategies and achieve meaningful growth.
Ashley strives to create a comfortable, supportive environment where clients feel safe to express themselves openly while building confidence and skills to manage life's challenges. Outside of work, she enjoys spending time outdoors, connecting with family and friends, and exploring new coffee shops and restaurants.

Works with ages 6 and up

Location - Hutchinson.

Kendra Wieland, BSW

Kendra Wieland is a clinical social work intern with six years of experience providing community-based mental health services.

Her clinical orientation is integrative and rooted in the belief that meaningful change happens when the mind, body, relationships, and sense of meaning are supported as a whole. Kendra draws from relational, somatic, and nervous-system-informed practices to help clients process emotions, understand their patterns, and reconnect with themselves. She integrates psychoeducation and values-based work to deepen self-awareness and guide individualized care.

Her style is non-pathologizing and deeply human. Clients experience Kendra as authentic and grounding-bringing humor, steadiness, and genuine care into the room to create a therapeutic space that feels safe, connected, and restorative.

Mental Health Practitioners

Ashley Hall, B.S.

Ashley received her Bachelor's of Science Degree in Child Development and Family Studies at Minnesota State, Mankato. Ashley is passionate about utilizing a relationship-based practice and person-centered approach. She has experience with all ages. She strives to create a safe, trusting environment to help all individuals find purpose, hope, and success. Ashley currently runs the adult social skills group, held on Thursdays. During her free time, Ashley enjoys spending time with her kids, traveling, and making crafts.

Ashley Olson, LSW

Ashley is a licensed social worker with six years of experience in adult mental health with a specialized focus on veterans and military families. She practices from a person-centered, strengths-based, and trauma-informed framework, with a strong emphasis on the role of family systems, relationships, and community support in mental health and long-term well-being.

She has worked across inpatient mental health, long-term care, and community-based settings, supporting individuals with a wide range of needs. Her experience includes facilitating CBT-informed skills groups, coordinating complex transitions of care, and collaborating closely with interdisciplinary teams to promote safety, stability, and continuity of services. Ashley also has experience in suicide prevention and postvention and is deeply committed to accessible, compassionate care.

Ashley holds a Bachelor of Science in Social Work from Southwest Minnesota State University and is trained in Applied Suicide Intervention Skills (ASIST) and Youth Mental Health First Aid. She is known for her calm presence, clinical insight, and thoughtful, collaborative approach to supporting individuals through both acute challenges and long-term healing.

Outside of her professional work, Ashley enjoys spending time with family and friends, baking, and reading. In the summer, she can often be found at the lake.

Brigitte Wallace

Bio and Photo coming Soon!

Contact Us Today - We're Here to Help!

Address: 225 3rd Ave NW Hutchinson, MN 55350
Address: 15 2nd St NW, Buffalo, MN 55313

Phone: 320-455-9888

Fax: 320-310-0983

Email: admin@serenitymentalhealthservices.com


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