Our Professional Staff
Jacqui Theisen, M.S., NCC, LPCC
Clinical Director
Registered Circle of Security® Facilitator
Jacqui received her Bachelors degree in Corrections from Minnesota State University, Mankato, and her Masters degree in mental health counseling from Walden University. Jacqui has experience working with individuals, groups, and families using a cognitive behavioral therapy approach. Jacqui has a background working in-home with clients, teaching coping skills to manage symptoms caused by diagnoses. Jacqui is a certified CBT Therapist and prefers to use a cognitive-behavioral approach with clients, focused on reframing their current thinking in order to cope with their diagnoses and learn proper coping skills. Negative thoughts will be challenged in sessions and a more positive way of living will be taught while examining the relationship between thoughts, feelings, and behaviors.
Jacqui is a MNBBHT (Minnesota Board of Behavioral Health and Therapy-approved supervisor, which allows her to provide supervision of licensed-bound mental health professionals. Jacqui enjoys providing supervision to her supervisees either on the individual or group levels. She has experience working with supervisees who are on track to obtain their LPCC (Licensed Professional Clinical Counselor) status.
Jacqui is currently not accepting new clients.
*Check with your board to determine if Jacqui's licensures (NCC, LPCC) are adequate for your board supervision requirements.
Location: Hutchinson, MN & Buffalo, MN
Kelly Hildre, MSW, LICSW
Registered Circle of Security® Facilitator
Works with individuals ages 12 and up
Kelly has over 13 years of experience in mental health and social services, and is dedicated to providing compassionate and effective therapy to individuals ages 12 and up. As a Licensed Independent Clinical Social Worker (LICSW), she specializes in using a Brain-Body Model of therapy, which integrates the latest neuroscience with traditional therapeutic practices to support emotional and mental well-being.
Kelly holds certifications as a Certified Clinical Trauma Professional, Certified Neuro-psychotherapist, Brainspotting Phase 1 practitioner, Circle of Security Parenting Facilitator and is trained in Ketamine Assisted Psychotherapy(KAP). These credentials allow her to provide trauma-informed, evidence-based care to those who have experienced a wide range of challenges, including trauma, anxiety, depression, and more.
Kelly works with clients in a way that goes beyond traditional therapy, encouraging creative and holistic approaches to healing. She believes in a deep collaboration with each client, tailoring treatment to best suit their individual needs, and guiding them to achieve their therapeutic goals. Her approach is flexible, client-centered, and intentional - avoiding the "rainbows and butterflies" of traditional therapy.
As a Board Approved Clinical Supervisor with the Minnesota Board of Social Work (MN BOSW) and Minnesota Board of Behavioral Health and Therapy (MN BBHT), Kelly is passionate about supporting the next generation of clinicians through the highest quality supervision, guidance, and mentoring.
Whether you are seeking help for trauma, emotional regulation, or navigating complex life challenges, Kelly is here to provide a safe, non-judgmental space for healing and growth.
Location: Buffalo, MN
Hailey Farrell, MS
Hailey earned her Master's degree in Clinical Mental Health Counseling from Grand Canyon University in Arizona. She has experience working with Serenity as an ARMHS/CTSS Mental Health Practitioner, where she provided one-on-one support, teaching clients coping skills to manage a wide range of mental health symptoms.
Hailey enjoys working with individuals of all ages, backgrounds, and gender identities in a nonjudgmental, mutually respectful, and compassionate environment. She draws from Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Acceptance and Commitment Therapy (ACT) to support clients facing a variety of mental health concerns. Hailey plans to pursue certification as a DBT specialist to deliver powerful, evidence-based treatment that promotes meaningful change for individuals struggling with stress, depression, trauma, suicidal thoughts, and self-destructive behaviors.
She has a particular passion for supporting those navigating Eating Disorders, Body Dysmorphia, Suicidal Ideation, and Self-Harming behaviors. Hailey's ultimate goal in therapy is to empower individuals to develop the skills and confidence needed to live fully, embrace their authentic selves, and cultivate self-compassion.
Outside of her professional work, Hailey enjoys spending time with her family, reading, watching movies-especially documentaries and horror films-attending concerts, doing her nails, fishing, and playing with her two cats.
Hailey works with individuals ages 6 and up, as well as couples and families.
Location: Hutchinson, MN
Casey Burns, M.A., NCC, LPCC
Casey received his Bachelor's Degree in Psychology from the University of Florida and a Master's degree in Counseling from Saint Mary's University. He briefly attended one semester of Catholic seminary before working in various healthcare roles at several Mayo Clinic campuses, including residential treatment for mood disorders, nuclear medicine research, and transplant coordination. Casey enjoys using child-centered play, Christian-based, cognitive-behavioral, and somatic modalities within a therapeutic setting. He is passionate about helping clients, especially teenagers, resolve struggles related to oppositional defiant disorder, among others. Casey's most recent hobbies include spending time with his wife; hiking; target shooting; listening to various music genres; and growing orchids. He also enjoys staying connected with his family and friends. Casey is informed in child-centered play training. He is currently working toward being informed in somatic experiencing treatment and becoming certified as a clinical trauma professional.
Casey works with individuals ages 6 and up, as well as families.
Location: Buffalo, MN
Kendra Rinn, MS, CTP
Kendra completed her Bachelor of Arts in Psychology at Southern New Hampshire University and her Master of Science Clinical Mental Health Counselor program at Walden University. Kendra has experience working with children, teenagers, adults, and seniors in a variety of settings. Kendra is a certified clinical trauma professional. Kendra believes that people are inherently able to overcome great challenges, and learning the right tools and support are essential to their health and wellness. Kendra considers that the therapeutic relationship should be built using empathy, trust, and mutual respect, and believes that the best approach is that of individualized interventions rather than a one-size-fits-all approach.
Kendra enjoys working with individuals of all ages and backgrounds. Kendra is especially passionate about helping LGBTQIA2S+ individuals and their families.
In her free time, Kendra's hobbies include hanging out or hiking with her family, painting, reading, and practicing her tattooing skills, all while listening to music. She also enjoys attending music concerts and camping trips.
Kendra works with individuals 6 and up, as well as couples and families.
Location: Hutchinson, MN
Misty Eystad, MSW, LGSW
Misty received her Bachelor of Liberal Arts degree (with an emphasis in psychology) from the University of Morris, MN. She is a psychotherapy intern completing her master's in social work from St. Cloud State University. Misty has 25+ years of experience in the Mental Health field.
Her life experiences have led her to want to help people move forward and have hope of healing. People can change if they are looking for it and want to. We are all human and have stuff in our lives to work on to be better versions of our current selves.
Misty enjoys working with Christian-based, somatic therapy, behavioral therapy, solution-focused practice, and mindfulness.
Misty works with a variety of individuals.
Misty works with individuals ages 10 and up.
Location: Hutchinson, MN
Chelsey Barragan, M.A.
Chelsey Barragan earned her Master's degree in Clinical Mental Health Counseling from Adler Graduate School. With a background as an Army medic and healthcare professional since 2015, she brings a deep understanding of the mind-body connection and how physical health, emotional well-being, and life experiences intersect. As a Brainspotting Phase 1 practitioner, Chelsey helps clients access and process unresolved experiences. She also draws from Person-Centered, Adlerian, Feminist, Somatic, and Cognitive Behavioral Therapy (CBT) approaches, tailoring her methods to each client's needs, goals, and stage in the healing process.
Chelsey's flexible, collaborative style focuses on building strengths, fostering self-awareness, and creating meaningful, lasting change. Passionate about advocacy, she promotes social justice and equality while honoring the systemic factors that shape mental health. She is committed to providing a safe, affirming space where clients can explore their identities, navigate challenges, and grow with confidence.
Outside of work, Chelsey enjoys time with her family, friends, and animals-dogs, cats, and horses-and finds joy in reading, creative projects, and artistic expression.
Chelsey works with individuals ages 6 and up, as well as couples and families.
Location: Buffalo, MN
Rachelle Christie, B.S., LADC, Professional Counselor Intern
Rachelle received her Associate's Degree at Ridgewater College with a major in Criminal Justice. She received her Bachelor's Degree at Ridgewater College with a major in Human Services. She is also a Licensed Alcohol and Drug Counselor specializing in substance use and addiction. She is a psychotherapy intern completing her Master's Degree in Clinical Mental Health Counseling from Walden University. She has 8 years of experience in the mental health and substance use and addiction field.
Rachelle has seen in her life how mental health and addiction can affect one's life negatively. Her goal is to provide her client with a safe place for them to guide them in rebuilding their lives and relationships while healing. Rachelle looks at all her clients as individuals that comes from all different aspects life. She looks at her client as a whole and help them heal as a whole. Rachelle provides empathy and compassion to her clients to help build a trusting professional relationship.
Rachelle focuses on narrative, psychodynamic, and person-centered approach therapies.
Rachelle works with client's ages 6 and up.
Location: Hutchinson, MN
Rhyan Hermann, B.A., Professional Counselor Intern
Rhyan is a counseling intern, joining us while she completes her master's degree in Counseling and Psychological Services at Saint Mary's University of Minnesota Graduate Program. With a deep commitment to helping individuals navigate their emotional and mental health challenges, Rhyan brings a warm, empathetic, and non-judgmental approach to her practice. Rhyan has developed valuable skills in communication and teamwork through customer service and teaching, which she believes will translate well into a therapeutic setting. She is interested in working with individuals ages 6 and up who are currently experiencing mental health issues including anxiety, depression, ADHD, and trauma. During her training, Rhyan has gained valuable experience in various therapeutic modalities, including Cognitive-Behavioral Therapy (CBT), Person-Centered Therapy, and mindfulness techniques. Rhyan's goal is to create a safe, caring, and supportive environment where her clients feel heard and understood. Rhyan is committed to ongoing learning and professional development to ensure she provides the highest quality care to those she serves. She is excited to contribute to the team and support clients on their mental health journeys. As a therapist in training, Rhyan works under the supervision of our licensed professionals, and is dedicated to applying their growing expertise to help others lead more fulfilling lives.
Outside of work, Rhyan enjoys spending time with her family and friends, reading thrillers, and spending time outdoors (especially playing volleyball).
Rhyan works with individuals ages 6 and up.
Location: Buffalo, MN
Mental Health Practitioners
Ashley Hall, B.S.
Ashley received her Bachelor's of Science Degree in Child Development and Family Studies at Minnesota State, Mankato. Ashley is passionate about utilizing a relationship-based practice and person-centered approach. She has experience with all ages. She strives to create a safe, trusting environment to help all individuals find purpose, hope, and success. Ashley currently runs the adult social skills group, held on Thursdays. During her free time, Ashley enjoys spending time with her kids, traveling, and making crafts.
Kendra Wieland, BSW
Kendra is working towards her Master's Degree in social work, with a focus on trauma. She works as a CTSS/ARMHS worker with us providing in-home coping skills to her clients. Kendra works with ages 6 and up.
Grace Scheele, B.S.
Grace is a mental health practitioner providing ARMHS and CTSS. She brings experience as a direct support specialist, where she worked closely with individuals to build independence and daily living skills. Grace holds a bachelor's degree in Sociology from the University of Minnesota, where she developed a strong foundation in understanding human behavior, social systems, and community resources. She is committed to supporting children, adults, and families in building coping strategies, fostering resilience, and reaching their personal goals.
Contact Us Today - We're Here to Help!
Address: 225 3rd Ave NW Hutchinson, MN 55350
Address: 15 2nd St NW, Buffalo, MN 55313
Phone: 320-455-9888
Fax: 320-310-0983
Email: admin@serenitymentalhealthservices.com